At DryFruitHub, customer satisfaction is our top priority. We offer hassle-free refunds and returns across Pakistan to ensure you shop with confidence.
1. Returns Eligibility:
- Items must be returned within 7 days of delivery.
- Products must be unopened, unused, and in their original packaging.
- For perishable items like dry fruits, returns are accepted only if there is a quality or delivery issue.
2. Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with a photo of the product. We will replace or refund your order promptly.
3. Refund Process:
- Refunds are processed to the original payment method within 7–10 business days after receiving the returned item.
- Shipping charges are non-refundable, except in cases of damaged or incorrect items.
4. How to Return:
- Contact our customer support at dryfruithub.store@gmail.com to initiate a return.
- Package the item securely and send it to the provided return address.
- Once we receive and inspect your return, we will notify you of the refund or replacement status.
5. Exchange Policy:
- Exchanges are possible for the same product or another item of equal value.
- Contact us to request an exchange, and we will guide you through the process.
6. Customer Support:
Our friendly support team is available to assist you with any refund, return, or exchange queries. Contact us at +92 314 157 0848.
Shop with confidence at DryFruitHub – the best place to buy fresh, premium dry fruits in Pakistan.